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FAQ


What are the delivery locations that I can select?

  • We deliver all the locations that we displayed in our checkout page. Please contact us if you have any location that you want to deliver which is not displayed in our chekout page.

Where can I place order to deliver?

  • You can order from any country to deliver in Kerala.

What is the mode of payment for your service?

  • Well, we will accept all major credit cards, debit cards and paypal.

Is your payment is secure?

  • All transactions on deliverwishes.com are 100% safe. We work with world class payment gateways to process your payment. All the information is processed using SSL data encryption (secure encrypted connection), which protects the information from being viewed by anyone. We WILL NOT keep or save your credit card information.

Can you deliver an item on same day?

  • We need at least 24 hours of delivery time to ensure proper delivery. Please contact us for emergency delivery service.

Is there any chance for delay to deliver?

  • We will try to deliver the product on the delivery date you selected. However, in case of inevitable circumstances, there might be some delay. In case of floods, heavy rains or national harthal, we reserve the right to reschedule the delivery for another date and time.

Can I get the same cake and flower that I select from your website?

  • We will always try to deliver the exact products that you selected from our site. However actual product may slightly vary in shape or design as per the local availability of the item.The image of cakes and flowers displayed here are indicative in nature.

Are you shipping the products from any particular location?

  • Flowers, Cakes and other perishable products are sourced locally at the delivery location and will be hand delivered.

 

Terms & Conditions.

  • We will attempt delivery of the items once. In case the delivery is not executed during this attempt due to wrong address/recipient not available/premises locked, the customer shall still be charged for the order.
  • No deliveries would be done on National Holidays. It would be done on the next working Day.
  • We will try to deliver the product at the exact time every time. However, in case of inevitable circumstances, there might be a slight delay.
  • While placing the order, please mention your suggestions in the “Order Notes” Box.
  • Correct and elaborate Address (with landmark) and contact number of the recipient is a must while placing the order.
  • In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date and time.
  • Please note that Flowers, Cakes and other perishable products are sourced locally at the delivery location & will be hand delivered.
  • The image displayed in indicative in nature. Actual product may slight vary in shape or design as per the availability. But we always try to send exact products.
  • Delivery will not be redirected/ redelivered to any other address without extra charges.
  • We will not be responsible for wrong phone, cell phone number, extension number, not working, no reply, not connecting or not reachable and delivery shall not be done.
  • We will not be responsible and will not refund if recipient refused the products.
  • We will not be responsible for the delivered the product at the Gate/ Reception/ Neighbor.

This is a demo store for testing purposes — no orders shall be fulfilled. Dismiss